Frequently Asked Questions
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The Mercury X2 is ideal for homeowners who want a straightforward, reliable digital lock without apps, Wi-Fi, or smart-home integrations. It’s a great fit for families, elderly users, and anyone who prefers a simple, offline, budget-friendly solution.
Mercury X2 offers four access methods: fingerprint, PIN code, RFID card, and a mechanical key. This allows each user to choose the method that works best for them.
No. The lock operates fully offline and does not rely on mobile apps, Wi-Fi, or Bluetooth. All setup and registrations are performed directly on the lock.
No. All fingerprint and PIN data are stored locally within the lock’s internal memory, offering enhanced privacy and reducing exposure to online threats.
The lock runs on four standard alkaline AA batteries. Under normal household usage, they typically last several months, though actual lifespan varies by usage and environment.
You can temporarily power the lock using a USB-C power bank via the emergency port. The mechanical key also provides an additional backup for entry at any time.
Yes. Mercury X2 includes an auto-lock feature that secures the door automatically after closing—ideal for busy households that value convenience and safety.
Double-lock mode enhances security by blocking external digital access until the knob is manually turned off from inside. It’s useful at night or whenever extra privacy is needed.
The lock features an aluminium construction that provides durability, corrosion resistance and a clean, modern look—well-suited for daily use in Singapore homes.
Mercury X2 is positioned as an affordable digital lock option, starting from around $499 depending on promotions, installation requirements and retailer.
