Note: Product visuals are presented for illustrative purposes only and may vary slightly in colour, finish, proportions, and final installed appearance. For the most realistic representation, please refer to our Customer Gallery featuring actual installation photos.
Purpose-Built for Metal and Grille Gates
The Aqara U500 Smart Gate Lock is designed specifically for metal and grille gates, with dual-side fingerprint access so it works the same whether you're entering or leaving, rather than favouring one direction over the other.
Ways to Unlock
Fingerprint, PIN code, NFC card, Apple Home Key, the Aqara and Matter apps, voice control, and a mechanical key backup — seven ways to get through the gate, with remote lock and unlock available via a paired hub.
Matter over Thread
Matter over Thread compatibility connects the lock to major smart home platforms without a proprietary bridge, and it pairs with the Aqara G410 doorbell for full gate-level visitor monitoring — letting you see who's at the gate on camera before you even unlock it.
Access Management
Temporary visitor PINs, scheduled and recurring codes, Away and Do Not Disturb modes, and full access logs and notifications give you granular control over who can enter the gate and when, all reviewable after the fact.
Build & Weatherproofing
An IP65-rated, weather-resistant exterior in aluminium alloy construction is built to handle Singapore's outdoor conditions — heat, humidity and monsoon rain — with a mechanical key backup and emergency USB-C power supply.
Real installation photos from our customers.
| Model | DL-D18D (Gate Lock U500) |
|---|---|
| Lock Type | Rear lock cylinder + fingerprint; dual-side (fingerprint and key) access for metal gates and grille gates |
| Unlocking Methods | Fingerprint, Password, Temporary Password, Mechanical Key, NFC, Phone Bluetooth unlock; Voice unlock, Apple Home Key, Samsung Wallet NFC, and Matter unlock all require an Aqara gateway/hub |
| Connectivity | Thread, Bluetooth, NFC built-in; Matter/Home Key/voice/remote functions require an Aqara gateway (hub) |
| Power Source | 4x AA (LR6) 1.5V batteries; Type-C power supply, 5V/1A |
| Warranty | 2 Year Parts and On-Site Warranty. Other accessories not included. |
| Dimensions | Inner Panel: 167.5 x 72.9 x 49mm; Outer Panel: 148.7 x 71.7 x 27.3mm |
| Net Weight | Approx. 1400g |
| Door Thickness Range | 22 - 28mm |
| Door Seam Range | 3 - 7mm |
| IP Rating | Outer Panel: IP65; Inner Panel: IP54 |
| Operating Temperature | Inner Panel: -18C ~ +50C; Outer Panel: -35C ~ +66C |
| Operating Humidity | 0 ~ 93% RH, no condensation |
| Fingerprint Capacity | Up to 50 |
| Password Capacity | Up to 75 PIN codes |
| NFC Card Capacity | Up to 25 |
| Door Lock Status Alerts | Unlocked, Locked, Door Opened, Door Closed, Lock Bolt Abnormal |
| Features | Away mode, Do Not Disturb mode, remote control (via hub), automatic locking, volume-based voice control, electronic deadbolt, door status detection, camera linkage |
| Alarm Features | Multiple verification failure alarms, low battery alarms, door not closed/unlocked alarms, mechanical/latch abnormality alarms |
| What is in the Box | Smart Gate Lock U500 x1, Strike Box x1, Mechanical Keys x2, AA batteries x4, Accessories Kit x1, Installation Diagram x1, User Manual x1 |
Frequently Asked Questions
Have questions? We're here to help you.
The Aqara U500 Smart Gate Lock is a smart lock designed for metal gates and grille gates, offering fingerprint access, PIN codes, NFC, Apple Home Key, app control, and Matter smart home integration.
Unlike conventional gate locks, the U500 offers smart access methods, dual-side fingerprint unlocking, remote management capabilities, temporary PIN codes, and integration with major smart home ecosystems.
Yes. The U500 Gate Lock supports fingerprint unlocking from both the exterior and interior sides of the gate for added convenience.
Yes. The U500 is designed for many common metal gate designs found in HDB flats, condominiums, and landed properties, subject to installation assessment.
Yes. Users can unlock the gate using an iPhone or Apple Watch through Apple Home Key integration.
Yes. The lock supports Matter over Thread, allowing it to work with Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, and other compatible ecosystems.
Yes. When paired with a compatible Aqara Hub or Thread-enabled Matter Controller, users can remotely unlock and manage the gate through the Aqara Home app.
Yes. The U500 supports one-time, recurring, and scheduled PIN codes, making it suitable for guests, delivery personnel, cleaners, tenants, and family members.
Yes. The exterior panel is rated IP65 for dust and water resistance, making it suitable for outdoor gate installations.
Yes. The built-in gyroscope detects door movement and can automatically lock the gate after it is closed.
Yes. Users can view unlock history, access logs, battery status, and lock activity through the Aqara Home app.
The lock provides low battery notifications before power runs low. In emergency situations, a USB-C power source can be connected temporarily to power the lock.
Yes. The Aqara U500 Gate Lock includes mechanical keys as a backup unlocking solution.
Yes. The U500 can be integrated with compatible Aqara devices such as the Aqara G410 Doorbell Camera, enabling enhanced automation, visitor verification, and smart home routines.