Frequently Asked Questions
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Yes. The Mercury V6’s 3D binocular face recognition and fingerprint sensor accurately detect users from 1.0 m to 2.0 m in height, ensuring seamless access for kids and seniors.
The V6 employs 3D facial mapping and live liveness detection to block photo, video or mask spoofing attempts.
Simply plug a power bank into the USB‑C emergency charging port or use the mechanical backup key included.
Absolutely. The Mercury V6 records detailed unlock logs—time, method and user—which you can review and export via the Smart Life mobile app.
Yes. Purchase is inclusive of installation. Interlock provides professional installation across Singapore. Non‑standard door types may incur additional fees.
The Mercury V6 integrates seamlessly with the Tuya Smart Life app on iOS and Android, enabling remote unlock, real‑time alerts and user management.
Mercury V6 is optimised for wooden and solid‑core doors. For glass or gate applications, we recommend our Mercury GD1 or Mercury G1 models.
